Frequently Asked Questions
Everything you need to know about the cap that defines the culture.
How do I determine my scally cap size?
We recommend measuring the circumference of your head about an inch above your eyebrows. Consult our detailed Size Guide on each product page to find your perfect fit between our 'Small/Medium' and 'X-Large' ranges.
What is the return policy for your headwear?
We offer a 30-day return and exchange window for all unworn and unwashed items in their original packaging. Please use our online portal to initiate your return and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard domestic orders typically ship within 1-2 business days and arrive within 5-7 business days. Expedited shipping options are available at checkout for those who need their gear faster.
Do you ship your products internationally?
Yes, we ship our scally caps and apparel worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of checkout.
How should I clean and care for my scally cap?
To maintain the shape and quality of the wool or cotton blends, we recommend spot cleaning with a damp cloth. Do not machine wash or tumble dry your cap as it may lead to shrinkage or loss of structure.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Shop Pay for a faster checkout.